Cookie Policy

What are Cookies?

A Cookies Policy is the policy where you need to inform users about your use of cookie files on your website. Privacy laws around the world, including the EU Cookies Directive, may demand that you inform users about what kind of cookies your website is using, directly or through third-parties

Why are cookies needed on My Parcel Delivery?

We may use the information we collect or receive about you to: Connect your orders to a Courier and complete your deliveries; Complete your purchase transactions; Contact you in connection with your orders and deliveries; Contact you with promotional offerings or other communications that may be of interest to you; Respond to your questions and assist with problems with our Services; Personalize the content and features you see when you visit our Services; Serve advertisements tailored to your interests; Improve the content and functionality of our Services; Help the Food Service Providers on our platform improve their offerings; Better understand our users’ demographics, interests and behaviors; Enhance other information we have about you to help us better understand you and determine your interests; Provide recommendations to you; Manage our everyday business needs, such as auditing, administration of our Services, forum management, fulfillment, analytics, fraud prevention, and enforcement of our corporate reporting obligations and Terms of Service, or to comply with the law; Calculate the total number of visitors to our Services and to each page or feature of our Services.. None of the cookies used on our websites collect personally identifiable information about you.

Cookies that we use.

Tracking cookies - Information related to the device you use to access the Courier Services;

Expresscourier cookies - The type of web browser and operating system you use to access the Courier Services; Your IP address; The domain name of your Internet service provider; Your location (see Location Information section, below); The specific pages you visit, content you view, features you use and the date and time of your visits to the Courier Services; and Your search terms, the website you visited before you came to the Courier Services, and other clickstream data.

Booking session cookies - Date and time of the sign-up and log-in; Delivery acceptances and declinations and your associated acceptance rate and cancellation rate; The number of deliveries you make; The date and time of delivery acceptances, declinations, cancellations, pick-ups and completions; The amount of time to complete a delivery; Delivery route information; Payment amounts associated with each delivery; The number of deliveries per trip; Tip amounts; Customer ratings and other feedback; and Your location (see Location Information section, below).

Changes to Courier Privacy Terms

The Courier Services may change from time to time. As a result, we reserve the right to update or modify this Courier Privacy Statement at any time and from time to time without prior notice. If we make any material changes to the way we use or disclose your personal information, we will notify you via email, at the email address you have provided to us. If you object to any changes you must cease using the Courier Services. Please review this Courier Privacy Statement periodically by visiting this webpage. This Courier Privacy Statement was last updated on the date indicated at the top of this page. Your continued use of the Courier Services after any changes or revisions to this Courier Privacy Statement indicates your agreement to the terms of the revised Courier Privacy Statement.